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Sheraton Dubai Creek Hotel & Towers, Dubai

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From59US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Baniyas Street, Dubai, United Arab Emirates, P.O. BOX 4250

Sheraton Dubai Creek Hotel & Towers has stood as an iconic structure on Dubai's historic waterway since 1978. The hotel features 268 contemporary rooms and a variety of world-class dining options, including award-winning cuisine. Located in Deira, it offers guests easy access to the area's rich cultural and commercial offerings.

Location

Situated in Deira, Sheraton Dubai Creek Hotel & Towers is near key attractions including the Dubai Gold Souq and the Heritage and Dining Village. Accessible transportation options facilitate easy exploration of the city, showcasing the vibrant culture and commerce of Dubai's main shopping district. The hotel's location offers a unique perspective on life along the creek.

Rooms

The hotel offers 268 comfortable rooms, all featuring modern technology, including a 42-inch LED television and a media hub. Guests can enjoy the signature Sheraton Signature® Bed and spacious bathrooms equipped with Shine for Sheraton bath amenities. For added luxury, Sheraton Club rooms and 30 expansive suites provide enhanced comfort and views of Dubai Creek.

Eat & Drink

The hotel hosts multiple dining options, including Ashiana, a traditional Indian restaurant that has been serving Awadhi soul food for over 30 years. Vivaldi, recognized as Dubai's premier Italian restaurant, offers creative menus, while the Chelsea Arms Pub serves authentic British fare. The Lobby Café serves an extensive selection of pastries, cakes, and teas, making it a social hub in the area.

Leisure & Business

Guests can unwind at the outdoor temperature-controlled pool, accompanied by Niyama Spa offering rejuvenating treatments. Sheraton Fitness programmed by Core Performance provides a fully equipped gym, sauna, and steam room for wellness activities. For business needs, the hotel features six flexible event spaces, catering for up to 500 guests.

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Club Room Club lounge access Guest room 1 King Afternoon Tea & Happy Hours
Max:
3 persons
38 m² 
Bed options:
1 King-size bed
City view
Shower
Coffee machine
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Deluxe Room Guest room 1 King City view
Max:
3 persons
38 m² 
Bed options:
1 King-size bed
City view
Shower
Coffee machine
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Japanese Club Room Club lounge access Guest room 1 King
Max:
3 persons
38 m² 
Bed options:
1 King-size bed
River view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Dubai400 m
Airports
Dubai Creek SPB (DCG) 2.9 km
Dubai (DXB) 5.9 km
Train
Union Square Station600 m
Baniyas Square Station 1.1 km
Underground
Union600 m
Bus
Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Parking
  • No pets allowed
  • Lift
  • Currency exchange
  • Sundry/Convenience shop
  • Electric vehicle charging station

Sports & Fitness

  • Fitness centre

Services

  • Free valet parking
  • Housekeeping
  • Laundry

Dining

  • Paid breakfast
  • Restaurant

Business

  • Meeting/ Banquet facilities

Children

  • Cots

Spa & Leisure

  • Outdoor swimming pool
  • Spa centre
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Location

Baniyas Street, Dubai, United Arab Emirates, P.O. BOX 4250
Map view
street view
Baniyas Street, Dubai, United Arab Emirates, P.O. BOX 4250
Nearby
Baniyas Rd
National Bank of Dubai
490 m
Bateaux Dubai
570 m
Restaurants
Vivaldi Restaurant & Lounge
400 m
Baniyas Rd Sheraton Dubai Creek Hotel
Ashiana Restaurant
10 m
Baniyas Street Sheraton Dubai Creek Hotel
Hatta All Day Dining
0 m
Baniyas Road
Chelsea Arms
20 m
Baniyas Road Upper Lobby Level
Boulvar International All Day Dining
0 m
37a Baniyas Rd
Marbles Lobby Bar
280 m
Lobby Level Baniyas Rd
The Pool Snack Bar
280 m
Ground Floor
Arbat
280 m
Baniyas Road Al Rigga Rd 1st Floor
Doors Freestyle Grill
1.1 km
8/5 - 314 Al Seef St
Red Square
520 m
Ground Floor
Mawlana Turkish
460 m
3 4 St Rigga Al Buteen

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
great location
friendly staff
maintenance needed
uncomfortable money incident
8.0/10
Great
Rooms
8.1
Location
8.2
Service
8.5
Dining
7.5
Guest reviews
8.0/10
based on 13 reviews
8.5
8.5/10based on 2660 reviews
Jessie
United Kingdom, April  2024
8.2/10

I had a great stay at the hotel. The rooms offered an awesome view over the creek and to the amazing skyline of Dubai, although our hand-shower needed maintenance. The service was fantastic, with staff always ready to assist, but there was an unfortunate incident with an attempt to pressure me for money. The location was perfect for exploring Dubai, with clean rooms and excellent dining options. The facilities were top-notch and very relaxing.

Rooms
8.0
The rooms provided with everything and had a beautiful view over the creek and to the amazing skyline of Dubai.
Service
7.0
The staff were welcoming, polite, and very helpful at all times, although there was an uncomfortable situation related to money.
Location
9.0
The location was impeccable, with clean rooms, excellent restaurants, and great staff. It was convenient for accessing the metro and walking along the creek.
Dining
8.0
The dining experience was very relaxing, with a big variety of food and excellent service provided by the staff.
Facilities
9.0
The in-house facilities in terms of eating places and the location on the waterfront were superb.
great location
maintenance needed
Norman
United Kingdom, March  2024
8.2/10

I had a pleasant stay as a lone traveler at this hotel. The rooms are good with all facilities, and the creek-side view is an added advantage. However, they are a bit expensive. I enjoyed a nice view towards the South where I could see the city lights and Burj Khalifa.

Rooms
8.0
The rooms made my stay very pleasant, with all the necessary facilities and a lovely creek side view. The view towards the South, overlooking the city lights and Burj Khalifa, was a definite highlight.
Service
9.0
The service was extraordinary nice and helpful, which really upgraded my stay experience. The staff were very attentive and caring.
Location
9.0
The location is excellent for relaxing at any time of the day, offering breakfast in the morning, high tea in the afternoon, and happy hour in the evening for drinks before dinner. The creek behind the hotel adds to the serene atmosphere. Additionally, being close to the old souk and having easy access to the Metro at Union station were convenient perks.
Dining
8.0
The dining experience was great overall, with a good seafood selection. The staff went the extra mile to exceed our expectations. However, the proximity of the dining area to the pool might be a bit noisy during breakfast time for those who prefer a quieter dining experience.
Facilities
7.0
The hotel facilities were top-notch, with housekeeping, laundry services, and free valet parking available. However, some noted that outdoor seating was missing for a more enjoyable dining experience.
Gerald
United Kingdom, March  2024
7.4/10

My stay at the hotel was amazing! The room had a great view of the creek, top-notch comfort, and all the services a guest could need. The experience was fantastic with a beautiful creek view from the corner room. However, the price paid was not ideal.

Rooms
8.0
The room with a great view of the creek was top of the line in comfort and included all necessary services.
Service
9.0
The service was outstanding, with everyone from room service to gym staff going above and beyond. The hotel porters were exceptional, though some other staff members were not as attentive.
Location
7.0
The location was fantastic, making it easy to reach the old town across the water, close to the airport, and not too expensive to get to the Dubai Mall area. Being in the middle section of the longest side was the only downside considering the money paid.
Dining
6.0
The dining experience was a mix; the amazing buffet had a wide range of options, but the variety remained the same for four days, even the club lounge refreshments were average. However, the cheese rolls were delicious.
Facilities
7.0
The facilities were good overall, with some standout features like free valet parking and a manager's cocktail reception. However, there were minor issues with some services not being up to par.
Colin
United Kingdom, February  2024
9.0/10

The hotel provided all the anticipated amenities for the price paid during our stay. The rooms were spacious, offered great views, and were well-equipped with a mini-bar, laundry service, and free Wi-Fi. The complimentary breakfast, afternoon tea, and snacks, along with the all-day soft drinks, added to the delightful stay.

Rooms
9.0
The rooms were well-appointed with a wonderful bed, heaps of storage space, and great views. Everything we needed was provided.
Service
9.0
The service, from reception to housekeeping, was exceptional. The team, led by Jocelyn and her staff, provided excellent assistance throughout our stay.
Location
10.0
The hotel's location was convenient, with easy access to a train station and a complimentary minibus service to Dubai Mall. The reception staff went above and beyond to assist us during challenging times.
Dining
8.0
The dining experience was good overall, with varied options. However, I found the indoor smoking area at Vivaldi a bit uncomfortable during breakfast.
Facilities
9.0
The hotel's facilities were top-notch and catered to all our needs. The pool area and lounge were particularly enjoyable.
Alan
United Kingdom, December  2023
8.0/10

The hotel has a kind of a smell that denotes it has been closed for a while, but the rooms are a nice size, with great dining options especially the terrific Indian food. The twin bed setup was incredibly spacious with two bathrooms and a chaise longue that was hard to leave.

Rooms
8.0
The rooms had a kind of a smell that denotes it has been closed for a while but are a nice size. The twin bed setup was incredibly spacious with two bathrooms and a chaise longue that I had a hard time leaving.
Service
7.0
The team at the hotel are real team players with a collective desire to ensure guests are happy. Sometimes they lack amenities, and the post-workout apples were inconsistent, but they do their best to provide the best available room overlooking the creek. Housekeeping, laundry, and free valet parking are also available.
Location
9.0
The hotel is near various modes of public transport and perfect for a combined work/vacation visit. The triangular setup may be a bit strange, but it is ideal for shopping in Deira while offering comfort. You can easily access the Souqs in Northern UAE, especially with the help of staff like Mr Kevin and friendly individuals like Jocelyn, Hazel, Archer, Krissa, and Antony.
Dining
8.0
The dining options are great, especially the Indian food. The locations are good, and the room cleaners do an excellent job. Just a note that some areas are close to the pool, and there's an emphasis on Indian cuisine and omelette makers.
Facilities
8.0
The facilities offered are of good quality, with great dining options, especially for lovers of Indian food.
William
United Kingdom, December  2023
8.0/10

My stay at the hotel was a mix of highs and lows. The room size was impressive, equivalent to two double beds in the UK, but sadly, the cleanliness did not meet expectations. Despite this, the hotel offered great value for money.

Rooms
6.0
The room size was great with twin beds, equivalent to two Double beds in the UK, but the cleanliness was below par.
Service
9.0
The service I received was outstanding, especially from Jocelyn, Amor, Hazel, Anthony, Jonathon, Krissa, and Archer. They were incredibly helpful and respectful, going above and beyond to make our stay memorable.
Location
8.0
The location of the hotel was excellent for exploring nearby attractions and accessing transportation options. However, sitting outside was not comfortable due to fur on the window side.
Dining
8.0
The dining experience was fantastic, with a great variety of food choices. The staff, particularly the omelette makers, were attentive, although some wait staff seemed a bit overwhelmed during busy times.
Facilities
9.0
The hotel facilities were top-notch, offering everything needed for a comfortable stay.
Robert
United Kingdom, December  2023
8.6/10

My stay at the hotel was truly wonderful. The rooms had a fantastic view, were spacious, and beautifully decorated. Although they weren't cleaned daily, the bathroom and bins were attended to. The service was top-notch; the staff were incredibly helpful and friendly, although they entered the room without knocking. The location was great, offering a free shuttle to popular spots like Dubai Mall and La Mer beach. The dining experience was outstanding with a wide selection and value for money. Unfortunately, the pool bar was closed during the New Year period. The hotel facilities were excellent overall.

Rooms
9.0
I loved my room with the amazing view and spacious layout.
Service
9.0
The service here is truly top-notch, with incredibly helpful and friendly staff.
Location
8.0
The hotel's location is ideal, with easy access to popular attractions and beautiful views.
Dining
9.0
The dining options were delicious, with a great variety and value for money.
Facilities
8.0
The hotel facilities were excellent, offering everything I needed for a comfortable stay.
William
United States, December  2023
7.8/10

My stay at the hotel was overall pleasant. The location was convenient, and the staff provided excellent service. However, the rooms seemed a bit dated, and the dining options were limited. The facilities were well-maintained, and the value for money was reasonable.

Rooms
7.0
The room overlooking the creek was nice, but it appeared a bit dated.
Service
9.0
The service, especially from Bishru and Ednah at the reception, was exceptionally helpful and friendly.
Location
8.0
The hotel's location by the river in the old part of Dubai was charming and convenient for sightseeing.
Dining
7.0
The Italian restaurant had limited options, but the Club Lounge provided excellent and personalized service.
Facilities
8.0
The hotel's facilities were well-maintained.
Toby
United Kingdom, November  2023
8.2/10

I had a wonderful stay at the hotel, overlooking the picturesque river and city skyline in a room with far better WiFi. The afternoon tea served from 3 pm to 5 pm was a delightful touch. The service was outstanding with courteous and welcoming staff making my stay even more enjoyable.

Rooms
9.0
The room was fantastic with a view of the river and city skyline. The WiFi was great, and the afternoon tea was a nice touch.
Service
9.0
The service was top-notch with courteous and welcoming staff.
Location
8.0
The hotel's location was excellent, reflecting the charming history and tradition of Dubai. The view of the iconic Creek added to the overall experience.
Dining
7.0
Dining at Vivaldi was enjoyable, although the inside smoking area made it a bit uncomfortable. The variety of continental breakfast items was satisfying.
Facilities
8.0
The hotel offers excellent facilities including housekeeping, laundry service, and free valet parking.
Oscar
United States, July  2023
7.4/10

I had a mixed experience at the hotel. The rooms offered stunning views of the picturesque river and city skyline but were affected by some noise from outside. Despite that, they were spacious, spotless, and extremely comfortable. The service was friendly, accommodating, and polite, exceeding my expectations. The location was convenient for various activities but suffered from street noise. Dining was a bit of a hit-and-miss with high prices and marginal offerings. Overall, a stay with ups and downs.

Rooms
8.0
The rooms provided breathtaking views of the creek and downtown Dubai. They were spacious, spotless, and very comfortable, although some noise from outside was noticeable.
Service
9.0
The service at the hotel was outstanding. Staff members were friendly, accommodating, and provided excellent service throughout my stay.
Location
7.0
The hotel's location allowed me to relax at any time of the day, offering multiple activities close by. However, the busy traffic street and noise from the surroundings were slightly bothersome.
Dining
6.0
The dining experience was a bit disappointing and overpriced. While the creek view was nice, the service was lacking, making it difficult to get the attention of staff for basic needs.
Facilities
7.0
The hotel's facilities were adequate but did not stand out significantly during my stay.
Walt
United States, June  2023
7.0/10

Staying at the hotel was a mixed experience. The rooms had a breathtaking Dubai creek view but were noisy due to their location on the first floor facing the main road. However, the rooms have been renovated with modern bathrooms, which was fantastic. The service was friendly and welcoming, although there was a small issue with leaving my car signal on. The location was convenient for exploring Dubai and accessing nearby attractions, but the price seemed a bit higher than expected. The dining options were good overall, with a great variety, though there were some issues with service during peak times. Despite some downsides, the hotel had its charms and amenities, making the stay enjoyable overall.

Rooms
8.0
The rooms with a Dubai creek view were noisy due to their location on the first floor facing the main road, but the modern bathrooms were a standout feature.
Service
7.0
The staff was very nice, friendly, and made us delicious smoothies. They were polite and provided good customer service, though there was a minor issue with leaving my car signal on.
Location
7.0
The hotel's location was convenient for exploring Dubai, with easy access to the new Al Seef leisure district and a short distance to the Creek of Dubai. However, the pricing felt slightly higher than expected.
Dining
6.0
The dining experience offered a good variety but could be improved, especially during peak times when there were queues and a shortage of staff. The creek view added to the dining ambiance.
Facilities
7.0
The hotel had decent facilities that were manageable, including a good choice of dining options and a nice pool area.
Edgar
United Kingdom, April  2023
9.0/10

I had a fantastic stay at the hotel. The rooms were spacious and modernized, overlooking the Creek, thanks to the excellent service by Mary Ann, Marwan, Jessa, Kelly, Adil, and other front desk staff. The location was perfect, offering a glimpse of the real life on the creek and providing easy access to the city and the airport. The dining experience was great during the festive period, although more variety would be appreciated. Overall, a wonderful hotel with friendly staff and great amenities.

Rooms
9.0
The rooms are spacious and modernized, overlooking the Creek. Thanks to the helpful front desk staff, I got the best available room.
Service
9.0
The service was very hospitable, and the staff went above and beyond to meet the Sheraton Creek Standard every time.
Location
10.0
The hotel's location in the middle section along the Creek is to die for, offering a perfect place to relax and enjoy culture, history, markets, and more.
Dining
8.0
The dining experience during the festive period was amazing, with helpful staff. However, a bit more variety would be nice.
Facilities
9.0
The hotel offers great facilities to make your stay enjoyable and comfortable.
John
United Kingdom, April  2023
8.0/10

I stayed at this hotel with a mix of positives and negatives. The rooms offered superb views of the creek and downtown Dubai, but some areas seemed dated. On the bright side, amenities like the mini bar, laundry service, and comfortable bed were impressive, along with ample storage space. However, noise and tobacco smell from a neighboring room disturbed my second night's sleep.

Rooms
8.0
The rooms had a superb view of the creek and downtown Dubai with great storage space, although some parts felt dated.
Service
9.0
The service from all staff members, from reception to housekeeping, was helpful and friendly.
Location
7.0
The hotel's location on Dubai Creek provides a glimpse of old Dubai with stunning creek views and easy access to the metro station, offering a taste of traditional Dubai at a reasonable price.
Dining
8.0
The dining experience, especially in the Club Lounge with dedicated staff providing personalized service, was generous, although the variety of Korean dishes stood out. But for those who paid for dining along with the room rate, it was appreciated.
Facilities
8.0
The hotel offered various facilities like free valet parking and laundry service, enhancing the overall stay.
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Rooms and Guests2 Guests, 1 Room